Support
Something not working as expected? We are here to help.
Write to us
We answer at support@timecloser.app. If you can, attach the report from TimeCloser › Settings › About › Export diagnostics (it contains no goal or event titles).
support@timecloser.appI see no suggestions
Make sure TimeCloser has full calendar access (Settings › Permissions), that your planning hours have room and that the goal is active.
My main calendar disappeared
TimeCloser pauses bookings and lets you know. Choose another calendar in Settings › Calendar and everything resumes.
Apple Intelligence is not available
It needs a compatible iPhone, Apple Intelligence turned on in iPhone Settings and the model fully downloaded. TimeCloser › Settings › Apple Intelligence shows the exact reason.
Restore or cancel the subscription
In TimeCloser › Settings › TimeCloser Pro: “Restore purchases” or “Manage subscription”. Also in iPhone Settings › your name › Subscriptions.
New iPhone
Export a backup in Settings › Data and privacy › Backup and restore it on the new iPhone.
Do I need an account?
No. TimeCloser has no accounts or servers: everything runs on your iPhone.
Which calendars does it use?
The ones already in the iOS Calendar app (iCloud, Google, Exchange or Outlook). It reads your commitments and only creates, moves or deletes the events it booked itself.
Does it answer invitations or move other people's meetings?
No. iOS does not allow it and the decision is yours: TimeCloser shows the impact so you can answer in Calendar.
Which iPhone do I need?
Any iPhone with iOS 27, including iPhone Duo. Apple Intelligence features need a compatible model (iPhone 15 Pro or later).
What happens if I stop paying for Pro?
Nothing is lost: your oldest active goal keeps being planned and the others wait, with what is already booked left in your calendar.
Requirements: iPhone with iOS 27 or later. Apple Intelligence: iPhone 15 Pro or later.